Product Returns & Refunds Policy

Big Air Graphics warrants its products to be free from defects in material and workmanship.

All sales are to be considered final and no merchandise may be returned without prior approval from Big Air Graphics. Any packaging and or shipping cost are the responsibility of the customer. All custom products are not returnable. Other items are subject to a 15% restocking fee.

Privacy Policy

Big Air Graphics will never give, rent, or sell your personal information to others. We may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third-party vendors, but these statistics will not include any personally identifying information. BigAirGraphics.com may release account information when we believe, in good faith, that such release is reasonably necessary to (i) comply with law, (ii) enforce or apply the terms of any of our user agreements or (iii) protect the rights, property or safety of Ultimatedecals.com, our users, or others.

Big Air Graphics is required to collect specific personally identifiable data for the purposes of conducting business with individual customers. The data collected will be only through legitimate registration processes, only when necessary and with the explicit permission of the customer. The use of this information will not be combined with any other unrelated processes collecting personally identifiable data.

Internally, personally identifiable information is available only to employees with a need to know.

Big Air Graphics employees do not read, examine, inspect or disclose information in account email or other files unless required to do so by law, an emergency when a person's physical safety is an issue or an act of security. Big Air Graphics cannot guarantee privacy of information related to your use of email, online forms or purchasing transactions over the Internet. Users do so at their own risk.

The protection of personally identifiable information does not apply to publicly available or public record information nor is it superseded by obligations imposed by statute, regulation, law or legal process.

Site Security Policy

Your security is a priority at BigAirGraphics.com. To provide credit card security and keep your personal information safe, we use Secure Sockets Layer (SSL) technology, the most widely used data encryption coding system for secure e-commerce transactions. During the checkout process, all of your information is encrypted (scrambled) prior to being sent over the Internet to our system. To protect your information once we receive it, we place it on systems behind secure firewalls, which are communication-management computers designed to keep information safe and inaccessible to other Internet users. If your browser doesn't accept the SSL technology, transactions will not be permitted. Shopping at BigAirGraphics.com is safe, convenient and secure. To confirm that your connection is secure when you click check-out from the shopping cart, look for the letters "https" (rather than "http") located in the URL address window at the top of your browser. Also, look for a locked padlock icon or solid key icon at the bottom of your browser window this also indicates that you are on secure internet connection.